Privacy Policy

Published on November 17, 2024


Last updated: November 20, 2024

Introduction

Welcome to Cookies Shop, our website, and related sub-domains (together, the "Site"), along with our mobile and/or software applications, provided by Cookies Shop, Inc., and its affiliates, subsidiaries, parent company, and other related companies ("We", "Us", or "Cookies Shop"). This Privacy Policy ("Policy") outlines the information we collect, how we use it, and how we disclose it when you use our Services.

By using our website and services, you consent to the collection and use of your information as described in this policy. Please read this document carefully to understand how we handle your personal data. This Policy applies to Services that display or reference this Privacy Policy, and does not apply to any services that reference a different privacy statement.

Information We Collect

We collect a variety of information based on how you interact with our Services. This can include information you provide directly, data we collect automatically, and information obtained from third-party sources.

Provided By You Directly

When you use our Services, you may provide us with additional information by filling out forms, registering for an account, or interacting with us via phone, text, email, or live chat. This information may include:

  • Contact Information: This includes your name, username, email address, phone number, and other details.
  • Demographic Data: This may include information such as your gender, age, and location.
  • Content and Files: This includes any content you upload, such as photos, documents, reviews, or other information you provide.
  • Transactions and Reservations: When you place an order or make a reservation, we collect necessary information to process your request, including payment details, delivery addresses, and any additional information needed.

Information Collected Automatically

In addition to the information you provide, we automatically collect certain data when you interact with our Services. This may include:

  • Usage Data: Information about your interactions with our website and Services, such as pages visited, actions taken, and referring URLs.
  • Device and Technical Data: Data about the device you are using to access our Services, including your IP address, browser type, operating system, device model, and other technical details.
  • Geolocation Data: If enabled, we may collect your device's location to offer personalized services.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other similar technologies to enhance your experience, analyze usage, and provide targeted advertising.

How We Use Your Information

We use the information we collect for several purposes, including:

  • Improving and personalizing your experience on our website.
  • Processing transactions and fulfilling orders.
  • Communicating with you about your account, products, or services you’ve requested.
  • Providing customer support and resolving issues.
  • Analyzing trends, usage patterns, and improving our Services.

Your Choices and Control

You have control over the information you provide to us. You can review, update, or delete your account information at any time. Additionally, you can manage your communication preferences and opt out of certain types of data collection by adjusting your browser settings or opting out of marketing communications.

Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at cookiesshop7630@gmail.com or via our customer support page.